The Directors and Senior Management team would like to take this opportunity to thank FQM for introducing the Mango system to us and offer a special thanks to Chris Docherty (MD) for both his support, and patience, throughout the integration phase.
PJ McFeeleyOperations Director, Ferrier Pumps
The big advantage with the new Mango system is nothing is left to chance as the system self manages and once something is in the system it is safe, measurable and creates accountability.
Access to FQM staff has never been an issue and we can keep on top of the audits and improvement actions with regular visits from auditors (not to mention the fact that MD Chris Docherty is our lead auditor).
Roy JamesProjects Director, Amos Beech
Dean was extremely helpful while he was here completing the audit and he certainly pointed us in the right direction going forward, focusing on company growth.
Scott ReidManaging Director, Steel Alloys & Services
I believe this project demonstrated visible safety leadership in action. I think this was a great achievement and I realise the things that FQM did to make this happen were above and beyond the norm. Thank you for demonstrating such care and concern and ensuring we completed the work incident free.
Hugh McClureDirector of Capital Development Projects, Dana Petroleum plc
TR Fastenings employed FQM to help us gain EN1920. Without the active involvement of FQM, the programme would have taken much longer and it is doubtful that we would have achieved a score of 100% on our initial external audit. Overall, we were very impressed with the professionalism and knowledge of FQM and I would have no hesitation in recommending FQM as consultants to implement EN1920.
Paul LeysSenior Quality Manager, TR Fastenings
Thanks very much for guiding us through this process. I appreciate your commitment to ensuring we were fully engaged the whole way through and for driving things forward.
A professional job well done with a very successful outcome.
Eamond MurrayManaging Director, Albion Drilling Group
Excellent understanding of quality and ability to convey this to our business. We would recommend FQM to other businesses.
Our Consultant does an excellent, thorough job and is always very helpful and encouraging, a real pleasure to work with.
Engineering Company, EdinburghDirector
The consultant has a very good understanding of our business built up over several years. We are very satisfied with the service provided.
Lawyers Practice, EdinburghDirector
Our Consultant understands our business very well and we are very happy with the service FQM provide.
We have always received excellent service from FQM whenever we make contact with them. They provide excellent support beyond the annual audits they do for us.
Training ConsultancyAdministration Director
The consultant understands what we do and what we are trying at achieve in the future. Our audit and review is conducted with that knowledge in mind which assists us in our forward planning.
Oil & Gas Well Engineering Co, AberdeenAberdeen, Managing Director
The approach taken is realistic. The audits are sensible and the reports are guiding, not making points just to make points. The net result has been that over a period of years we have evolved a loose, but practical management system into a formalised but still practical one. The level of service has been ideal for a company of our size.
Iain AdamsNorwell Engineering Ltd, Aberdeen, Managing Director
FQM are extremely easy to do business with, the auditors are extremely helpful and friendly. I’m very happy with the services provided.
Jennifer DrinnanChilli Services, Ayrshire, Contracts & Procurement Administrator
FQM ensures our standards are raised and maintained at a high level. They provide an excellent service, with extremely helpful staff.
Engineering Company, EdinburghSystems Facilitator
A broad range of advice is given during the annual audit, with helpful comments & suggestions.
Glasgow-based ArchitectsQuality Manager
Great service in all the years we have dealt with you. Very happy with the service.
John O'DonnellSabtek International Ltd, Operations Director
Everything is carried out to a very high standard and the hands-on approach from your company is excellent.
Kristal HirstProfile Projects, Office Manager
Open and honest in your approach, you understand what we are trying to achieve at our company. Your auditors are all very friendly, helpful, understanding and approachable.
Engineering Consultants, EdinburghQuality Manager
A great service delivered with professionalism, tenacity and whilst still retaining humour - excellent service, greatly appreciated.
Adam Yeats C.EngDana Petroleum, MAPM Marine Installation Manager
The Consultant has a pragmatic approach to what we do, bearing in mind the size of our company: things that would not add value to what we do are not forced upon us. We would recommend FQM to others.
Electronics Manufacturer, LivingstonDirector
I have found the FQM auditor to be very helpful throughout, from the initial gap analysis through to our latest audit. He is very knowledgeable and provides excellent advice & feedback.
Claire McLuckieAnderson Bell & Christie, Glasgow, Quality Manager
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