EASY-TO-USE LONE WORKER APP FOR FIELD SERVICE MANAGEMENT
How our field service management app can support your field employees
Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on, sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.
Our Lone Worker App ensures that lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. Non-movement will be detected if an employee has been incapacitated, and a wearable button can be worn to detect falls.
Your employees may face challenging situations whilst they work on sites alone. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.
"We needed a more comprehensive and robust way of ensuring our employees were safe, and EcoOnline ticked all the boxes. It's not about invading privacy or tracking productivity, but making sure we all get home safely. The entire team, myself included, use EcoOnline and know if there is a missed check-in or alert. We will get a phone call."
Karl Povey
Principle consultant
Turner and Townsend
Risks for lone workers in field service roles
Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the leading causes of workplace accidents and fatalities, such as:
As well as these most common risks, field service workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example:
Slips, trips and falls
Injuries from lifting/handling
Being struck by an object
Being injured by machinery
Falls from height
Working near water
Working in confined spaces
Working with electricity
Working with hazardous substances
Working behind closed doors
Driving
SOME OF OUR FIELD SERVICE CUSTOMERS
"Our employees find the app incredibly easy to use and line managers now feel they have more time to focus on other tasks while knowing they will be notified if a lone worker requires help."
Gary Summerfield
HSQE Manager
Ground Control
How we help protect lone workers in field service roles
The Lone Worker App gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check in safely once they have finished a lone working or travel session. A note-taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.
If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online monitoring hub. Chosen managers are automatically notified via text, call and email. With EcoOnline's Lone Worker software, you can protect your employees wherever they are and whenever they need help.
"Good software, but with even better support.”
Mark Taylor
H&S Trainer | NHS United Lincolnshire Hospital
"This product is so easy to use"
Richard H
Health and Safety Advisor
"A must"
Mandy H
Health and Safety Manager
"Provides us with an unprecedented level of performance insight"
Wayne Metcalf
Health and Safety Director | John Sisk & Son
“This is a future proof solution to enable easy reporting"
Martin De Klerk
Global SHE-Q Director | Mammoet
"Very helpful, intuitive software"
Michelle
Corporate H&S Coordinator HCS